Break free from manufacturer constraints with global, 24/7 technical support, advanced hardware replacement and complete life-cycle management of networking and data center equipment under one global contract.
Third-party maintenance support reduces operating costs while increasing flexibility. With faster response times, flexible maintenance contracts, customized support solutions and the opportunity to extend your asset life-cycle, trusting your maintenance needs to a third-party vendor decreases capital expenditures and supports a smart IT strategy.
IDS partners with Curvature which is the largest independent third-party IT maintenance company in the world, with offices in 12 countries and more than 100 staffed service centers. This allows us to service organizations across the globe while maintaining the agility to operate locally in markets across three continents.
Our customized maintenance solutions help free IT from expensive manufacturer contracts and relieve the burden of daily support tasks.
Networks:
Server maintenance solutions that span from complex, legacy servers down to industry standard (x86) servers.
Servers:
Maintenance and support to provide flexible, full coverage, customized for your network needs.
Storage:
Comprehensive break/fix support, spanning most hardware platforms from leading manufacturers.
· Extend the lifespan of your equipment and postpone technology refresh
· Consolidate contracts and vendors with flexible contract terms
· Mix and match service levels within a single location
· Replace parts on your existing products beyond manufacturer’s End of Service Life (EoSL)
· Enjoy faster call-to-dispatch times
· Reduce hardware costs by 50% or more (lowering OpEx)
IDS is a Platinum partner of Curvature who is the largest independent third-party IT maintenance company in the world, with offices in 12 countries and more than 100 staffed service centers. This allows us to service organizations across the globe while maintaining the agility to operate locally in markets across three continents.
