Curvature is globally recognized as an industry leader and top performer for independent third-party maintenance and support for storage within the data center. Providing comprehensive break/fix support and spanning hardware platforms from the leading manufacturers, enterprises utilizing our services see consistent results. Retain agility to meet your businesses’ ever-changing needs.

Get proprietary call-home monitoring and optional software support for brands like Dell EMC, NetApp, Hitachi, IBM and HPE. Our storage maintenance solutions cover your brand needs. With a focus on enabling IT freedom, we are working toward removing your most significant pain points. Take advantage of improvements in availability, flexibility and efficiency with a Curvature partnership.

Business Benefits

• Quicker Response Times – Our initial call response is within 30 minutes of incident.

• Rapid Routing – We respond and engage the appropriate support team to get your incidents resolved faster.

• Onsite Delivery – A field engineer is onsite within two hours of the initial call. Our average time to resolution is under four hours. Proprietary call-home tool included to provide proactive alerts and error analysis.

• Critical Situation Incident Management – Our service delivery managers and executive management are involved to provide your enterprise with expedient resolution.

• Flexible Support Models – Client environments have a lot of variation, that’s why we provide flexible and fully customizable service levels to meet your enterprises’ specific requirements.